Payments & Account Management
This article explains how to toggle between the classic and new Client Area. You can switch back and forth between each interface as...
There are several scenarios where a user needs the ability to access and manage the websites and accounts of multiple customers....
We are sorry to hear of your decision to cancel your hosting or domain services with us. Our team is committed to your success and...
Log in to your Client Area Click on Hosting & Websites (for regular hosting) or Servers (for Cloud & Dedicated hosting)...
Client Area If you have forgotten your Client Area password, you may reset it here:...
To renew your services, you will receive a renewal notice and invoice by email: 15 days prior to your service's expiration date...
To transfer your services from one Web Hosting Canada client to another: The new owner must create a new account with us. The...
You can upgrade your active hosting account by simply paying the difference between the two packages. To upgrade your hosting...
Two Factor authentication (2FA) helps further protect your WHC account and services by adding a second layer of security when...
To add a credit card to your account:: Connect to the Client Area Click on Billing from the left side menu (or click Update my...
Closing an account: WHC will retain all your data. It will be easier for you if you choose to come back to WHC. You will NOT be able...
Two Factor authentication (2FA) helps further protect your WHC account and services by adding a second layer of security when...
The following procedures will show you how to locate your shared IP address in cPanel. Shared IP addresses can be used for DNS...
In this article, we’ll review the difference between contacts and users in your Client Area. Contacts are used only for...
Most Web Hosting Canada products and services are covered by a 100% satisfaction money-back guarantee during an initial period...
Web Hosting Canada accepts the following payment methods: Credit Card (Visa or Mastercard) PayPal or American Express INTERAC...
While ordering a service or product on our website, you may encounter a message warning you that your order has been marked as being...
If you have requested the “Welcome email” to be sent and it has not been received. Please check your email preferences as follows:...
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