How to switch between the classic and new Client Area

This article explains how to toggle between the classic and new Client Area. You can switch back and forth between each interface as...

Managing Account Access and Permissions in the Client Area

There are several scenarios where a user needs the ability to access and manage the websites and accounts of multiple customers. For...

How to Add a User to Your WHC Account

This article is no longer up to date. For the latest information, please refer to this article. This article provides a...

How to Change or Retrieve Your Password (cPanel or Client Area)

This article is deprecated. For more up to date information, please refer to the respective articles:  How to Reset Your Client...

How to Create a new WHC Account

Welcome! If you're ready to get started with our services, here’s how you can create a new account with us: Option 1: Create an...

How to Reset Your Client Area Password

If you have forgotten your Client Area password, you can reset it by visiting: Reset Your Password This link is also...

How to Use the Support PIN for Account Verification

How to Use the Support PIN for Account Verification At Web Hosting Canada, your account security is our top priority. To verify...

How to activate and use Two-Factor Authentication

Two Factor authentication (2FA) helps further protect your WHC account and services by adding a second layer of security when...

What is the difference between contacts and users?

In this article, we’ll review the difference between contacts and users in your Client Area.  Contacts are used only for...

Why am I not receiving the Welcome Email?

If you have requested the “Welcome email” to be sent and it has not been received. Please check your email preferences as follows:...

Didn't find a solution?

Our support team is here to help you.
Get help live chat or tickets. .

Chat NowOpen a ticket