How to Switch Between the Classic and New Client Area

This article explains how to switch between the classic and new Client Area interfaces. You can toggle between them at any time,...

Managing Account Access and Permissions in the Client Area

You can manage who has access to your WHC account and what they can do from the Client Area. Whether you’re working with a web...

How to Add a Contact to Your WHC Account

You may want to add a contact to your WHC account so they can receive specific communications or contact support on your behalf,...

How to Add a User to Your WHC Account

You may want to give someone else access to your WHC account without sharing your login. This is useful if you work with a...

How to Change or Retrieve Your Password (cPanel or Client Area)

This article is deprecated. For more up to date information, please refer to the respective articles:  How to Reset Your Client...

How to Change the Email Address on Your WHC Account

If you need to update the email address associated with your WHC account, you can do so easily from the Client Area. This is useful...

How to Create a new WHC Account

Welcome! If you're ready to get started with our services, here’s how you can create a new account with us: Option 1: Create an...

How to Reset Your Client Area Password

If you have forgotten your Client Area password, you can reset it by visiting: Reset Your Password This link is also...

How to Use the Support PIN for Account Verification

How to Use the Support PIN for Account Verification At Web Hosting Canada, your account security is our top priority. To verify...

How to activate and use Two-Factor Authentication

Two Factor authentication (2FA) helps further protect your WHC account and services by adding a second layer of security when...

What is the difference between contacts and users?

In this article, we’ll review the difference between contacts and users in your Client Area.  Contacts are used only for...

Why am I not receiving the Welcome Email?

If you have requested the “Welcome email” to be sent and it has not been received. Please check your email preferences as follows:...

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