How to Change or Retrieve Your Password (cPanel or Client Area)

Client Area If you have forgotten your Client Area password, you may reset it here: https://clients.whc.ca/pwreset.php (also...

How to activate and use Two-Factor Authentication

This tutorial covers the activation of the Two-Factor Authentication, also known as 2FA, two-step verification or TFA. It's a...

How to Add a Credit Card for Automatic Payments

To add a credit card to your account:: Connect to the Client Area with your username and password. Click on Update my Credit...

How can I cancel my web hosting, domain or service?

To cancel active services or domains, a cancellation request must be made from your secure Client Area. As a security precaution, we...

How to Upgrade a Hosting Plan

You can upgrade your active hosting account by simplying paying the difference between the two packages. To upgrade your hosting...

How to Transfer Services From one Client to Another

To transfer your services from one Web Hosting Canada client to another: The new owner must create a new account with us. The...

Why Is My Order Marked As Fraud?

While going through the process of ordering a service or product on our website, you may encounter a message warning you that your...

What is your refund policy?

Most Web Hosting Canada products and services are covered by a 100% satisfaction money-back guarantee during an initial period...

Which Payment Methods Do You Accept?

Web Hosting Canada accepts the following payment methods: Credit Card (Visa or Mastercard) Paypal or American Express Payments...

How to Renew my Services (Renewals)

To renew your services, you will receive a renewal notice and invoice by email: 15 days prior to your service's expiration date...

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