What Are Your DNS (or Nameservers)?

Nameservers are the address books of the Internet and a critical part of what makes DNS work. They determine which servers contain your email forwarding & routing information.

Want to learn more about how this works? See our Beginner's Guide to DNS and Nameservers.

The DNS servers you should use will vary depending on which WHC services you have, and normally get communicated to you by email following your service activation. For your reference, our nameservers are listed below:

Type Nameservers Services that use it
Parking parking1.whc.ca
parking2.whc.ca
  • All domain names without hosting
Standard

ns1.whc.ca
ns2.whc.ca
ns3.whc.ca

  • Web Hosting: Starter, Go
  • Addons or aliases from other hosting plans
  • Domain Manager
Anycast cloud1.whc.ca
cloud2.whc.ca
  • Web Hosting: Pro, Enterprise (primary domain only)
  • Email Pro
  • Domain Manager Pro
Reseller ns1.web-dns1.com
ns2.web-dns1.com
ns3.web-dns1.com
  • All reseller plans and their resold sites
ManagedWP ns1.wpdns.ca
ns2.wpdns.ca
  • All Managed WordPress hosting plans
Private Custom, eg:
ns1.cloud123.mywhc.ca
ns2.cloud123.mywhc.ca
  • Any Cloud or Dedicated server with 2+ IP addresses
    (This custom setup needs to be requested from Support)
LifeBoat

ark1.whc.ca
ark2.whc.ca

  • LifeBoat hosting services

Notes

  • Anycast DNS should only be used if Anycast is enabled on your domain. Please verify with our support team if you are unsure.
  • If your domain name is registered through WHC, you can change your domain's DNS from your Client Area. Otherwise, please contact your domain name provider for instructions on how to change its DNS.

  • A domain name registered with WHC will require at least 2 nameservers and can have up to 4.

  • An incorrect DNS change can cause your website and email to stop working, so proceed carefully!

  • A DNS change can take up to 24 hours to propagate across all the networks of the Internet.

See How to Change my Domain's Nameservers to learn how to change this for yourself. 

Article ID: #HC5086

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