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Adjusting Your Service's Billing Cycle

Introduction

A service's billing cycle refers to the regular interval at which you are charged for the hosting services. This cycle determines how often you pay for the services and how your account is managed financially. Here’s a breakdown of the key aspects of a typical hosting service billing cycle:

Billing Cycle Options

  • Monthly: You are billed every month for the hosting service. This option usually has a higher per-month cost but offers flexibility as you can cancel or change services with shorter notice.
  • Quarterly: You are billed every three months. This cycle often provides a small discount compared to the monthly option.
  • Semi-Annual: Billing occurs every six months, typically offering a further discount compared to shorter cycles.
  • Annual: You pay once a year for the entire year’s hosting services. This option usually offers the best value, with significant discounts compared to monthly payments.
  • Biennial or Triennial: Some hosting providers offer two-year or three-year billing cycles with even greater discounts.

Reviewing Your Current Billing Cycle

Checking your service’s billing cycle can be done directly from your account by following the steps below:

  1. Log in to your Client Area.
  2. In your dashboard, you can select which type of service you want to check: Hosting and Websites, Servers, Emails and Apps (SEO, Antispam, ..).
  3. Click on manage for the service of your choice.
  4. Select the gear icon in the top right corner of your service and click on Plan Details.
  5. From the Plan Details section, you will find the billing cycle of your service.

Changing your Service Billing Cycle

You can change your service’s billing cycle right from your account by following the steps below:

  1. Log in to your Client Area.
  2. In your dashboard, you can select which type of service you want to change (e.g., Hosting and Websites, Servers, Emails and Apps).
  3. Locate the service you wish to change, and click on Manage.
  4. Click the gear icon in the top right corner, and then on Plan Details.
  5. Locate the dropdown box under “Billing”, then select your preferred billing cycle from the options provided (e.g., monthly, yearly, etc.).
  6. Click on Save to confirm your changes.
  7. You will then receive an email confirmation notifying you of the change to your billing cycle.

Note

  • When you change your billing cycle, the new cycle becomes active once your current cycle ends.
  • The original invoice will be cancelled and a new one will be generated to reflect the new cycle.

Heads Up

SSL, rankingCoach and MailerMojo are NOT eligible for renewal via this method.

Changing your Domain Billing Cycle

You can change your domain’s billing cycle directly from your account by following the steps below:

  1. Log in to your Client Area.
  2. Click My Domains.
  3. Locate the domain you wish to change, and click on Manage.
  4. Click on the settings gear icon, then Billing Cycle.
  5. Select your desired billing cycle (e.g., 1 year, 3 years, etc) from the dropdown box.
  6. Click on Save to confirm your changes.
  7. You will then receive an email confirmation notifying you of the change to your billing cycle.

Note

  • When you change your billing cycle, the new cycle becomes active once your current cycle ends.
  • The original invoice will be cancelled and a new one will be generated to reflect the new cycle.
 
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