Connect to SSH or SFTP with Managed WordPress

This article only applies to WHC's Managed WordPress Hosting. For web hosting or Cloud/Dedicated servers, please consult the SFTP or SSH articles.

Managed WordPress Hosting provides 2 popular methods to connect and manage your files:

  • SFTP: this is the preferred method for transferring files using an FTP software such as FileZilla.
  • SSH: this a popular method that allows developers or power users to manage their account through the command line (also called Shell access) with tools like Terminal (Max/Linux) or Putty (Windows).

To access your account using one of these methods:

  1. Log in to your Client Area
  2. Click on your Managed WordPress service
  3. Scroll down and find the section SFTP & SSH Access. Here you'll note:

    • Host (IP): your server's address
    • User: your username
    • Port: the port number
    • Change password: If it's the first time connecting, click on the link to set the password you will use
  4. Now use the above information to connect to your account using the method of your choice: SFTP or SSH.
By default, your website's files are normally located in the public_html folder in your account.
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