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Transferring a WordPress Website To Managed WordPress Hosting

Web Hosting Canada’s Managed WordPress Hosting includes a free WordPress migration service. If you would like to transfer your existing WordPress website over, send us a request through our secure helpdesk and our team will complete the migration for you, generally within 24 hours.

The information you’ll be asked to provide us will vary depending on your situation.
Warning
Emails will not be transferred as it is not part of the Managed WordPress Hosting plans.
Note
Managed WordPress Hosting is currently unavailable for Cloud, Dedicated and Reseller hosting plans. Stay tuned for updates to our service in the next few months.

If you have a hosting plan with WHC

Please provide us with the domain name connected to the WordPress Website you wish to transfer. Please make sure this domain is hosted on the account in the profile from which you are submitting your support ticket.

If you have a WordPress site hosted with another provider

If you are hosted under a cPanel account, please provide us with your
  1. Name:
  2. Email:
  3. Domain name of the WordPress website:
  4. WordPress admin username:
  5. WordPress admin password:
  6. Folder name (path) of the WordPress installation:
  7. cPanel address (example: www.yourdomain.ca/cpanel):
  8. cPanel username:
  9. cPanel password:
If you are not hosted under a cPanel account, please provide us with your
  1. Domain name of the WordPress website:
  2. WordPress admin username:
  3. WordPress admin password:
  4. Folder name (path) of WordPress installation:
  5. (S)FTP hostname (example: ftp.yourdomain.ca):
  6. (S)FTP username:
  7. (S)FTP password:
  8. (S)FTP port:

If you are hosted at WordPress.com

Please provide us with
  1. Domain name of the WordPress website:
  2. WordPress admin username:
  3. WordPress admin password:
Note
WordPress.com transfers will NOT include themes and widgets, due to limitation set forth by WordPress.com. Clients will have to choose an equivalent theme (or new theme) post-transfer.
Once we begin, the transfer should take no longer than 24 hours. We’ll let you know by email as soon as your migration is complete or if we require any additional information.

Submit a support ticket transfer request
 
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