Additional Technical Support

You can reach out to our team for free assistance 24/7.

If reaching out in writing, please make sure to include your username, the affected domain name, as well as a detailed description of the problem. We strive to respond to most issues within 4 hours.

For emergencies (offline server, problems sending or receiving emails) we recommend you open a support ticket from your Client Area and then follow up by phone or chat if the issue isn't resolved quickly.

For additional help that is not related to your website's hosting, please contact us to discuss your needs. We offer consulting services for website design, PHP programming, database management, code optimization, and/or SEO.


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