How to Transfer a Domain Name Out of WHC

Introduction

We’re sorry to hear that you are wanting to transfer your domain name out of WHC. Our team is committed to your success and satisfaction, so if there's anything we could do to help out at this stage, please let us know. We can be reached 24/7 at 1-888-545-3942.
This guide outlines the necessary steps to help you complete the process smoothly.

Before You Begin: Important Considerations

Before initiating the transfer of your domain from WHC, consider the following:

• Domain Eligibility: Ensure your domain is at least 60 days old and not locked, in pending deletion, or in redemption status.
• Unlock Your Domain: Unlock your domain through your WHC Client Area before starting the transfer.
• Obtain an Authorization Code: Request the EPP code from your WHC Client Area; it is required by the new registrar to initiate the transfer.
• Check Contact Information: Make sure your domain’s contact information, especially the administrative email, is up-to-date.
• Backup Your Data: Back up any data linked to your domain, as services may be disrupted during the transfer.
• Timing Considerations: Transfers can take 5-7 days. Plan accordingly to avoid downtime.
• Renewal Status: Consider renewing your domain if it’s close to expiration, as some registrars require an active domain during the transfer.

Unlocking Your Domain

To unlock your domain name:

1. Log in to your Client Area at https://clients.whc.ca.
2. Go to Domains.
3. Select Domains
4. Click on Manage next to the domain name you wish to unlock
5. Toggle off the Registrar Lock

This action makes your domain eligible for transfer.

Obtaining the Authorization Code

To obtain the authorization code:

1. Log in to the Client Area at https://clients.whc.ca.
2. Go to Domains.
3. Select the domain you wish to transfer.
4. Click on the gear icon in the top right corner.
5. Choose Request Transfer Key.

The authorization code will be sent to your registered email address.

Initiating the Transfer with the New Registrar

Once your domain is unlocked and you have the authorization code, initiate the transfer with your new registrar by following their specific transfer process.

Confirming the Transfer

1. Check Your Email: Look for confirmation emails from both WHC and your new registrar.
2. Approve the Transfer: Follow the instructions in the emails to approve the transfer.
3. Monitor Status: Track the transfer status through your new registrar's account.
4. Receive Final Confirmation: After completion, you'll receive a confirmation email from your new registrar.

FAQs

• How long does it take to transfer a domain?
• The transfer typically takes 5-7 days to complete.
• Can I transfer a newly registered or recently renewed domain?
• Domains must be at least 60 days old before they can be transferred.
• Will my website or email services be interrupted during the transfer?
• If DNS settings remain unchanged, services should remain uninterrupted, but it's advisable to back up your data.
• Do I need to unlock my domain before transferring?
• Yes, your domain must be unlocked before initiating a transfer.
• What is an authorization code (EPP code), and how do I obtain it?
• It’s a unique code needed for the transfer, available through your WHC Client Area.
• Will I lose any remaining registration time on my domain when I transfer it?
• No, the remaining time will carry over, and an additional year is typically added.
• Are there any fees for transferring my domain?
• Most registrars charge a transfer fee, often including a one-year renewal.
• What if I change my mind after initiating the transfer?
• You can cancel the transfer through your current registrar before it’s finalized.
• Can I transfer multiple domains at once?
• Yes, most registrars support bulk domain transfers.
• What happens if my domain expires during the transfer?
• It’s advisable to renew before transferring; if a domain expires during the process, the transfer may fail.