How to use Roundcube Webmail

Webmail allows you to access your email account through any browser or mobile device without the need to use specific email software. In this article, we’ll see how to use the Roundcube Webmail client. 

Before using Webmail, make sure you have already created an email account. See How to Create and Manage Email Accounts to learn more.

Roundcube basic features

Roundcube provides a simple, easy-to-use interface for managing your email accounts. Here is a basic overview of the Roundcube user interface:

Accessing your webmail

  1. Enter the following address (URL) in your web browser's address bar: (replace with your real domain name).
  2. Enter your full email address as your username
  3. Enter the password you chose when creating your email account
  4. Once connected, select Roundcube from the webmail options

    Optional: Select the Open my inbox when I log in checkbox to set Roundcube as the default webmail client

How to send and receive emails

Roundcube provides a rich text editor for composing emails, with options for formatting text, attaching files, and inserting images.

To send an email:

Roundcube interface

  1. Select Compose (from the left side menu)
  2. You will then be on the email composition page. Enter the recipient and message title into the To, and Subject fields
  3. Type your message in the body section
  4. Click Send to send your email

To read your email: 

  1. Select Mail (from the left side menu), then click Inbox Roundcube interface
  2. Click on any email to view its content Roundcube interface
  3. Actions such as reply, forward, delete, archive, etc., are available via the menu (on the top right): Roundcube interface

Managing junk mail

You can use the Junk and Not junk buttons to train Roundcube to recognize unsolicited (spam) and legitimate (ham) emails.

With the relevant email open, click Junk to send it to the Junk folder: Roundcube interface

If a legitimate message has been marked as junk, click Not junk to label it as legitimate: Roundcube interface

All messages in the Junk folder will be automatically purged after a set period of time. This helps to reduce the size of your mailboxes without requiring any extra maintenance on your part. 

To manually remove these messages, open the Junk folder, then click EmptyRoundcube interface

Using the address book

Roundcube has a built-in address book that allows you to store and manage contact information. You can import contacts from other sources, such as your email accounts or social media profiles.

To access your address book:

  1. Select Contacts (from the left side menu): Roundcube interface
  2. The address book (contacts page) will open. Use the menu (on the top right) to perform actions such as: Creating a new contact, deleting an existing contact, searching your contacts, importing/exporting and more. Roundcube interface

Using the calendar

The Roundcube calendar allows you to create and manage events and appointments. You can also invite other users to events and view their availability.

To access your calendar:

  1. Select Calendar (from the left side menu): Roundcube interface
  2. Use the menu (on the top right) to create new calendar entries, print your calendar, and import/export existing calendars.

Further customization

You can customize your webmail experience further via the Settings menu. Roundcube allows you to customize the look and feel of the interface with a variety of themes and skins. You can also install additional plugins to add new features and functionality to the application.

To access your Settings:

  1. Select Settings (from the left side menu): Roundcube interface
  2. Navigate through the custom settings to make changes to your liking. 

How to change your webmail client

Roundcube is the client we recommend when using Webmail. However, if you would like to change to another webmail client (e.g. Horde), you may do so as follows:

  1. From Roundcube, click Webmail Home (from the left side menu): Roundcube interface
  2. The Webmail interface will appear. In the Change your webmail client section, click the logo of the webmail client you wish to use. Your selected client will then appear in the Open your inbox section: Roundcube interface
  3. If you want to use a third-party web-based client like Gmail or Yahoo! Mail to connect to your mailbox, click on Configure Mail Client (under Other Webmail Features): Roundcube interface
  4. You can then use the Mail Client Manual Settings interface for setup instructions. Alternatively, see How to read emails using Gmail instead of Webmail.

Setting up Roundcube webmail on your devices

You can set up your webmail account on any electronic device with an email app. 

If you want to use Roundcube on the go, ensure you are connected to the cPanel Webmail interface (see How to Use Webmail), then follow these steps: Roundcube interface

  1. Choose your device (e.g. iPhone, Android, etc.) from the Select the device you will use dropdown menu
  2. Enter your email address in the Enter an email address that you can access from your device text field
  3. Select your desired configuration (Email, Calendars, Contacts) from the Select the configurations that you would like to set up checkboxes
  4. To send the setup instructions to your address, click Send. Then follow the instructions provided to configure Roundcube on your device
  5. Optional: You can also configure a device from a mail configuration script, which automatically sets up your email. To see the available scripts, click Automatically configure my device 
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