How to Increase Email Reputation of Your Domain: SPF, DKIM

Occasionally, your emails may end up in another user's junk mail folder or get blocked entirely if the receiving server judges that...

How to Block Messages from a Specific Email Address

To block emails from a specific email address, you must add an email filter in your cPanel. To block a specific email from all of...

How to Change my Email Password?

To change the password for your email: Log in to your CPanel Under Mail, click on Email Accounts Scroll down to the list of...

How to Configure an IMAP Account

An IMAP email account is different from a POP3 account in that messages are stored on the server at all times instead of being...

How to Configure Outlook, Apple Mail or IPhone with your Email Account

 You can use your Web Hosting Canada email account with email management software such as Outlook, Windows Mail, Thunderbird, Apple...

How to Create Email Auto-Responders

What is an email auto-responder, and how is it useful? An email auto-responder will automatically send a pre-defined email response...

How to Read Emails Using Gmail Instead of Webmail

Gmail, Google's email program, offers a streamlined interface that some clients may prefer over the available Webmail interfaces...

How to Adjust the Time Zone in Webmail

This tutorial explains how to adjust time zone settings in the Horde, Roundcube, and SquirrelMail webmail clients. Default settings...

How to Add My Signature to RoundCube

To add a custom email signature to RoundCube: Log in to Webmail, RoundCube On top right, click Settings Near the top left,...

How to Redirect an Email Address

What is an email redirection? Email redirections allow you to forward a copy of every email received at an address to another email...

How to Reduce Spam/Junk Mail

While it's difficult to eliminate spam entirely, it is possible to minimize its volume and impact.General tips: Do not display...

How to Create and Manage Email Accounts

Each hosting account allows you to create one or more personalized email accounts. The allowed number of accounts is displayed in...

Why Can't I Receive Emails From a Specific Email Address?

The are several possible reasons why you may not be receiving emails from a specific email address: The sender is on an email...

Why am I receiving emails from my own domain that I did not send?

There are 2 main causes of emails that you did not send out and that are being received in your (or other people's) mailboxes: The...

Email Delivery Issues from Cloud or Dedicated Servers

If emails leaving your server are not delivering well (either because they're filtered as spam or bounce back), your server may be...

Which SMTP Server to Use

To send emails using the Web Hosting Canada servers, please use the following SMTP (outgoing mail) server: mail.[yourdomain.com]...

What is the email file attachment size limit?

Emails sent and received through Web Hosting Canada's email service can include attachments up to 50 Megabytes (Mb) in size. Please...

How to Use Webmail

Before being able to use Webmail, make sure you have already created an email account by following the steps in the How to Create...

[Advanced] How to Modify MX Records

Note : It is not recommended for novice users to modify MX (Mail eXchanger) records. An incorrect manipulation of MX records could...

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