Knowledge Base
Sub-categories
- Additional Services (8)
SSL Certificate, IP Address, Webmaster Help, Website Promotion, Professional Web Design/Development
Articles
How to Upgrade a Hosting Pack (Views: 193)
To upgrade your hosting account: Connect to the Client Area. Click on Manage Products & Services. If you have several hosting accounts,...
How to Change or Retrieve Your Password (cPanel or Client Area) (Views: 688)
Client Area If you have forgotten your Client Area password, you may request to reset it here: https://clients.whc.ca/pwreset.php (also available...
How to Add a Credit Card for Automatic Payments (Views: 198)
To add a credit card to your account:: Connect to the Client Area with your username and password. Click on Update my Credit Card information....
How to Transfer Services From one Client to Another (Views: 179)
To transfer your services from one Web Hosting Canada client to another: The new owner must open an account with us. They can do this directly...
Why Is My Order Marked As Fraud? (Views: 174)
While going through the process of ordering a service or product on our website, you may encounter a message warning you that your order has been...
Which Payment Methods Do You Accept? (Views: 2594)
Web Hosting Canada accepts the following payment methods: Credit Card (Visa or Mastercard) Paypal or American Express INTERAC email payments...
How to Renew my Services (Renewals) (Views: 163)
To renew your services, you will receive a renewal notice and invoice roughly 4 weeks prior to your service's expiry date. The invoice and...